Account control
Delete your account
Permanently close your WorkWay Connect account through the app or, if you cannot sign in, submit a request and verify account ownership with WorkWay Connect
Delete in the app
- Sign in to WorkWay Connect.
- Open Settings.
- Expand Support, legal, and ownership and choose Delete Account.
- Type DELETE and confirm.
This removes the authentication account and the specific profile, uploaded media, resumes, messages, applications, company-owned workspace, access, and report records handled by the deletion service.
Request deletion outside the app
Email WorkWay Connect from the address associated with the account. Use the subject WorkWay Connect account deletion request.
For account security, support may ask you to verify control of the account. Do not email your password, payment card details, government identification number, or purchase token.
What happens next
- In-app deletion removes covered records when the request completes successfully. If it fails, the app keeps the account active and asks you to retry.
- External requests are handled by support after required account verification.
- Some participant-side, provider, payment, fraud-prevention, safety, security, dispute, backup, or legal records may remain where operationally or legally required.
- Recurring App Store and Google Play purchases must also be canceled through the applicable store. Deleting a WorkWay Connect account does not by itself cancel a recurring store purchase.
Need help?
Contact WorkWay Connect